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Revenue Operations Executive

Posted 2 months agoViewed

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💎 Seniority level: Junior, 2-4 years

📍 Location: Hong Kong, Indonesia

🔍 Industry: CPaaS

🏢 Company: WATI.io

⏳ Experience: 2-4 years

🪄 Skills: LeadershipData AnalysisProject CoordinationCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem Solving

Requirements:
  • Growth mindset — you’re curious, always learning, and continuously looking for ways to improve both yourself and the processes around you.
  • 2-4 years of experience in revenue operations, operations, or similar roles, preferably in a SaaS company.
  • Hands-on experience with a modern GTM tech stack, including HubSpot, Calendly, and Chargebee.
  • Strong understanding of SaaS metrics and the ability to connect the dots across different teams and processes to drive results.
  • Excellent time management skills — you know how to prioritize and deliver BAU tasks on time while still taking on strategic initiatives.
  • Problem-solving skills that go beyond surface-level fixes — you can identify root causes and propose innovative, long-term solutions.
  • Collaboration and communication skills that foster strong cross-functional teamwork.
  • Founder or entrepreneurial experience is a big plus.
Responsibilities:
  • Manage and execute all day-to-day revenue operations tasks, ensuring everything runs smoothly and is delivered in a timely manner.
  • Collaborate with Sales, Customer Success, and Marketing teams to ensure alignment on goals, processes, and tools, keeping everything on track.
  • Challenge the status quo by asking 'why' to ensure we’re always moving in the right direction.
  • Identify inefficiencies, streamline workflows, and implement solutions that improve productivity, reduce friction, and enhance the customer experience.
  • Oversee the integrity and accuracy of data in our CRM, ensuring the system is fully optimized for all teams.
  • Lead or contribute to cross-functional projects like system integrations, process redesigns, or new tool implementations that directly impact revenue operations.
  • Develop and deliver training materials for tools and processes, ensuring teams are equipped to execute their roles effectively and efficiently.
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