Clinical Product Content Specialist

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Requirements:

• Education: Master’s degree in Social Work, Counseling, Psychology, or a related mental health field (e.g., MSW, MS in Counseling).
• Licensure: Licensed or license-eligible in your field (e.g., LCSW, LPC, LMFT).
• Experience: 3+ years of post-license clinical experience in mental health counseling or psychotherapy.
• Evidence-Based Practice: Deep understanding of evidence-based assessments, worksheets, and interventions.
• Fast-Paced Environment Adaptability: Proven ability to work efficiently and effectively in a fast-paced, dynamic environment.
• Collaboration Skills: Strong ability to collaborate with cross-functional teams and communicate effectively under tight timelines.
• AI Familiarity and Interest: Strong, demonstrable interest in AI tools and how they can be used to accelerate clinical work without compromising on clinical accuracy.
• Technical Proficiency: Comfortable using digital tools, CMS platforms, and data analytics tools to manage and deploy content swiftly.
• Analytical Skills: Ability to quickly interpret and apply clinical research findings and content usage data to inform decisions.
• Additional Valued Experience: Knowledge of digital health platforms, data analysis, measurement-based care practices, and experience in program design and startup environments.

Responsibilities:

• Research and Curation: Lead research and rapidly curate evidence-based assessments, worksheets, interventions, and other clinical tools for integration into our platform.
• AI Utilization: Leverage AI tools and workflows to accelerate the identification, validation, and generation of evidence-based content, ensuring high-quality and efficient results.
• Content Management: Keep content organized and up-to-date in our Content Management System (CMS) to ensure quick accessibility and deployment.
• Quality Assurance: Conduct prompt QA, review, and validation of clinical content for accuracy and compliance with industry standards.
• Cross-Functional Collaboration: Collaborate efficiently with internal teams to ensure content aligns with best practices and meets user needs, leading a team of clinicians when necessary to expedite content development.
• Data-Driven Decision Making: Analyze content usage analytics, discovery tools, and clinical research literature to identify timely and relevant content updates.
• Programmatic Support: Assist in creating knowledge base articles, address client inquiries related to clinical content, and facilitate clinical training to support customer success.