ApplyRenewals Manager
Posted 3 months agoViewed
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💎 Seniority level: Manager, 8+ years
📍 Location: United States, Pacific Time
💸 Salary: $148,750 - $175,000 per year
🔍 Industry: Mental Health Benefits
🏢 Company: Modern Health👥 251-500💰 $74,000,000 Series D almost 4 years agoMental HealthTherapeuticsmHealthWellnessHealth CareSoftware
🗣️ Languages: English
⏳ Experience: 8+ years
🪄 Skills: LeadershipBusiness DevelopmentPeople ManagementSalesforceCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationNegotiationAccount Management
Requirements:
- 8+ years of Client Success /Account Management experience within an Enterprise SaaS organization.
- 3+ years of experience within a renewals team.
- Experience with buyers in the HR, People, Benefits or Total Rewards space is a plus.
- Consistent track record of success with meeting and exceeding retention goals and revenue targets.
- Excellent organizational skills with the ability to prioritize tasks, take initiative and work independently and as part of a team.
- Experience with Salesforce.com.
Responsibilities:
- Drive the renewals and upsell motion in collaboration with the Client Success team to increase retention and expansion.
- Actively engage with key decision-makers and the CS team to mitigate renewal risks.
- Negotiate and execute renewal contracts that align with company & client goals.
- Maintain rigor and accuracy around forecasting methodology.
- Work cross-functionally and across the executive layer as needed to execute risk mitigation strategies and drive appropriate actions with internal teams.
- Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize share of wallet.
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