BetterMynd

👥 11-50💰 $500,000 Seed over 3 years agoInternetMental HealthmHealthPsychologyHealth Care💼 Private Company
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BetterMynd is a rapidly growing online therapy platform connecting college students with licensed mental health counselors through teletherapy. We address the critical need for accessible and convenient mental healthcare on college campuses, experiencing a 30-40% year-over-year increase in student demand. Our platform empowers students to access vital support from the comfort of their homes, while providing counselors with the flexibility to manage their own schedules. We partner directly with universities across the US, creating a significant impact on student well-being. Our tech stack leverages a robust and secure infrastructure, including WordPress, Google Analytics, Google Tag Manager, and various security protocols like SPF, SSL, and HSTS. We prioritize a collaborative and efficient work environment, utilizing tools such as Monday.com and Quicksight for project management and data analysis. We're a fast-paced, dynamic startup with a strong commitment to innovation and supporting both our counselors and the students we serve. BetterMynd is committed to fostering a diverse, equitable, and inclusive workplace. We offer competitive salaries, comprehensive benefits (including health, dental, and unlimited PTO), and employee equity. We are a seed-funded company, having secured $850,000 in funding to date and serving over 100 college and university partners. We're a small but impactful team of 11-50 employees, working remotely and collaboratively to make a real difference in the lives of college students nationwide. We are actively seeking talented individuals to join our growing team and contribute to our mission of improving mental health access for college students. Our culture values teamwork, innovation, and a commitment to excellence in a supportive and flexible remote-first environment.

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📍 United States

🧭 Full-Time

💸 60000.0 - 70000.0 USD per year

🔍 Online mental health teletherapy

  • Bachelor's degree in a relevant field.
  • At least 2+ years of experience working with operational systems.
  • Strong organizational skills with exceptional attention to detail.
  • Strong project coordination skills.
  • Proficiency in business application software such as Monday.com, Quicksight, and Google Workspaces.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a collaborative team.
  • Ability to tolerate ambiguity and work in a dynamic environment.
  • Demonstrated diversity, equity, and inclusion competencies.
  • Credentialing and compliance coordination.
  • Provide support in counselor recruitment, including report generation, needs monitoring, communication, and scheduling.
  • Facilitate onboarding and orientation for new counselors, including training and periodic check-ins.
  • Monitor and track professional development for counselors.
  • Manage counselor support requests via Helpscout.
  • Coordinate scheduling and bookings for the department.
  • Handle payroll adjustments and manage counselors’ platform status.
  • Participate in process improvement to enhance departmental efficiency.
  • Maintain accurate records related to clinical operations.
  • Assist with operational tasks like contracting and invoicing.

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Posted 4 days ago
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