Osprey Medical Inc

Posted about 1 month ago

📍 Minnesota, United States

🔍 Healthcare

🔧 Requirements

High school diploma or equivalent; relevant coursework or certifications in data management is preferred.
Proven experience as a data entry operator or in a similar role.
Exceptional typing accuracy and speed.
Familiarity with data entry software and Microsoft Office Suite.
Excellent attention to detail and strong organizational skills.
Ability to work independently and meet deadlines.
Good communication skills and a team-oriented approach.

💡 Responsibilities

Accurately enter and update data in the organization’s databases and software systems.
Review and verify data for completeness and accuracy.
Assist in generating reports and analyzing data for various departments.
Ensure compliance with data protection and confidentiality standards.
Collaborate with other staff members to ensure efficient data management.
Perform routine audits of data entries to maintain quality standards.
Provide support for data-related inquiries and follow up as necessary.

Data AnalysisAttention to detailOrganizational skillsMicrosoft Office SuiteData entryData management

Posted about 1 month ago

Posted about 1 month ago

📍 United States

🔍 Healthcare

🔧 Requirements

High school diploma or equivalent; additional education in customer service or a related field is an advantage.
Proven experience in a customer service role, preferably in the healthcare industry.
Exceptional communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in using customer service software and Microsoft Office Suite.
Ability to manage multiple tasks and prioritize effectively.
Empathetic and patient-focused approach to customer interactions.

💡 Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers in navigating products and services, providing accurate information and guidance.
Resolve customer issues and complaints with a focus on customer satisfaction.
Maintain records of customer interactions and transactions.
Collaborate with other departments to ensure a seamless customer experience.
Follow up with customers to ensure their needs have been met.
Participate in training sessions to stay updated on product knowledge and policies.

Communication SkillsProblem SolvingCustomer serviceAttention to detailMicrosoft Office SuiteEmpathy

Posted about 1 month ago