Apply📍 North America
💸 85000 - 95000 USD per year
🔍 Media and analytics
- Bachelor’s degree and/or equivalent experience.
- 2+ years of B2B relationship management experience.
- Experience working with media organizations is a plus.
- Skills in consultative relationship building and customer demos.
- Recognized expertise in digital media and analytics.
- Ability to handle multiple priorities with stakeholders.
- Experience with scaled Customer Success models is a plus.
- Strong urgency, resiliency, and negotiation skills.
- Demonstrated knowledge of CRM (Salesforce) management.
- Familiarity with web/media publishing technologies is a major plus.
- Experience with customers outside the US is a plus.
- Multinational experience and multilingual skills preferred.
- Cultivate successful relationships with key stakeholders within customer organizations.
- Collaborate with internal teams and external stakeholders for optimal delivery of solutions.
- Articulate the Chartbeat value proposition through automated engagement strategies.
- Identify product optimization opportunities and standardize offerings.
- Negotiate annual renewals while assessing upsell potential.
- Flag at-risk accounts and collaborate on retention strategies.
- Understand customer business challenges and offer proactive engagement.
LeadershipProject ManagementBusiness DevelopmentProduct ManagementBusiness developmentGoCommunication SkillsCollaborationCustomer serviceNegotiationOrganizational skillsWritten communication
Posted 2024-11-07
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