Wodify

At Wodify your voice matters, your actions count, and your growth is prioritized. We're all about making a tangible impact every single day. That's why we invest in our team by offering autonomy and flexibility to fuel your success.We're at the forefront of fitness management software, revolutionizing the industry and empowering gyms, members, and coaches worldwide. With a network spanning over 95 countries, we've already connected two million individuals and 5,000 gyms.We know you're looking to be part of something meaningful at a company where your career thrives and your contributions are recognized. That's exactly what we offer: purposeful work, ample opportunities for growth, and an empowering environment where you can truly flourish. Everything we do at Wodify stems from our culture. We are driven by our values:Lead Like a Business OwnerBe Customer ObsessedChampion Continuous ImprovementThink PlatformCommit & DeliverWe strive to live these values everyday in our interactions with each other, our customers, and our vendors and make sure that everyone feels empowered to hold each other accountable to them as well.Want to see more? Check out our webpage dedicated to our culture and mission.

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📍 United States

🧭 Full-Time

💸 65000.0 - 75000.0 USD per year

🔍 SaaS or Retail

  • Proven experience of 1-3 years in a customer-facing role within a SaaS or Retail environment.
  • Excellent problem-solving skills and strong communication abilities.
  • Understanding of technology and the products offered.
  • Capable of effectively communicating technical concepts to clients.
  • Interest or experience in working with the fitness or SaaS industries.
  • A self-starter comfortable in a fast-paced environment.
  • Ability to collaborate with colleagues and maintain a positive attitude.
  • Lead the onboarding process for new customers, ensuring smooth implementation and adoption of the product.
  • Act as the primary point of contact for customers post-sale, building and nurturing long-term relationships.
  • Identify opportunities to help customers optimize their use of the product and deliver best practices on features.
  • Provide training, resources, and tutorials to customers on product capabilities.
  • Monitor customer health, conduct regular check-ins, and address concerns proactively.
  • Identify upsell and cross-sell opportunities based on customer needs.
  • Serve as the primary contact for technical support, diagnosing and troubleshooting product-related issues.
  • Resolve technical issues promptly and provide necessary follow-ups.

TroubleshootingTechnical supportCustomer SuccessSaaS

Posted 7 days ago
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🔥 Multimedia Designer
Posted about 1 month ago

📍 CO, US / Canada

🧭 Full-Time

🔍 B2B SaaS

  • 4+ years of experience in a design role, preferably in B2B SaaS.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, InDesign), Figma, and other design tools.
  • Video editing experience with software for screen recordings and product demos.
  • Strong portfolio showcasing a range of projects including web, email, and 2D design.
  • Ability to work independently and manage multiple projects.
  • Balance speed and quality in design outputs.
  • Proactive problem-solving mindset and meticulous attention to detail.
  • Strong verbal and written communication skills.
  • Collaborate with the Director of Brand and Communications and other teams to deliver high-quality designs.
  • Execute creative briefs independently and ensure deadlines are met.
  • Partner with internal teams for cohesive visual storytelling across campaigns and events.
  • Ensure designs align with brand standards and maintain consistency.
  • Create 2D graphics and edit video content.
  • Design landing pages to drive conversions.
  • Identify opportunities for creative improvement and organize design files.

Adobe After EffectsAdobe Creative SuiteAdobe IllustratorAdobe InDesignAdobe PhotoshopFigma

Posted about 1 month ago
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