Apaleo

πŸ‘₯ 51-100πŸ’° $21,144,309 Series B about 1 month agoHospitalitySaaSPaaSInformation TechnologyEnterprise SoftwareSoftwareπŸ’Ό Private Company
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Apaleo builds and operates an API-driven platform designed to power the global hospitality industry. Our open platform empowers hotels and accommodation providers to create unique guest and staff experiences by integrating a wide range of applications through our Apaleo Store. We're disrupting the hospitality tech landscape by offering a flexible and adaptable solution that keeps pace with ever-evolving guest expectations. Apaleo's commitment to innovation is reflected in our technology stack, which utilizes Cloudflare CDN and Hosting, along with key technologies like IPv6 and DNSSEC for security and performance. Our engineering team fosters a collaborative and agile environment. We are a rapidly growing, well-funded company (Series B funding) with a globally distributed team that values flexibility and remote work. Apaleo's mission is to provide hospitality businesses with the tools they need to thrive in a dynamic market, offering a modern and evolving solution that puts user experience at the forefront. Our technology stack emphasizes seamless integration and scalability, prioritizing a robust and secure infrastructure. We leverage a modern, API-first architecture allowing for effortless customizability and extensibility. This translates to a highly adaptable platform enabling businesses to customize their tech stack and maintain a competitive edge. Apaleo's cloud-based solution and open APIs allow for extensive custom integrations, while our robust internal systems are designed for efficient management and operation. This combination of cutting-edge technology and practical functionality sets us apart in the industry. Apaleo's team embraces a diverse and inclusive work environment, offering flexibility, transparent career progression, and a strong team culture. We are proud of our remote-first work style allowing us to attract and collaborate with top talent around the world. Our generous benefits package underscores our commitment to employees, reflecting our fast-paced growth and our exciting future. With significant recent funding and a growing market share, Apaleo is positioned for continued expansion and success in the dynamic hospitality sector. We're looking for ambitious individuals to join our journey and help us shape the future of hospitality technology.

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πŸ“ Germany

πŸ” Hospitality

  • At least 5 years of experience in onboarding, customer success, or technical account management, ideally in the hospitality, SaaS, or IT industry.
  • Strong understanding of API integrations and technical platforms, with the ability to translate complex technical concepts for non-technical stakeholders.
  • Experience working with large-scale clients and managing complex onboarding projects.
  • Ability to lead cross-functional teams and work collaboratively with product, engineering, and customer success teams to solve problems and achieve results.
  • A detail-oriented, proactive approach with excellent problem-solving skills and the ability to drive projects to completion.
  • Strong communication skills with the ability to build rapport with a diverse range of stakeholders.
  • Experience or knowledge in one of the following areas: UI/UX, system integrations, back-end development, or cloud services.
  • Fluency in English and German (additional languages are a plus).

  • Onboard new enterprise clients, guiding them through the integration process and ensuring key stakeholders fully understand how Apaleo works.
  • Lead detailed meetings and workshops with CTOs, product managers, IT teams, and other stakeholders ensuring alignment on technical requirements and expectations.
  • Develop and maintain strong relationships serving as the primary point of contact during the onboarding stage.
  • Provide expert guidance on Apaleo’s API and platform capabilities, helping clients implement custom integrations and workflows to meet their unique needs.
  • Collaborate closely with our sales, product, and customer success teams to ensure a smooth and successful onboarding experience.
  • Identify, document and communicate customer use cases that are not available in the platform today internally and find solutions with the customer within the ecosystem.
  • Utilize existing documentations and enablement content to help users adopt the platform.
  • Proactively identify any potential blockers or technical issues that could delay onboarding and work with the appropriate teams to resolve them quickly.
  • Evolve the Enterprise onboarding methodology to ensure scalability as we continue to grow with this segment.

Project ManagementCross-functional Team LeadershipRESTful APIsCustomer Success

Posted 5 days ago
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πŸ“ Germany

🧭 Full-Time

πŸ” Hospitality

  • At least 4 years of experience working with customers or partners managing integrations, ideally in hospitality or IT.
  • Tech-savvy with proactive understanding of system functionalities.
  • Knowledge or experience in UI/UX, APIs, or Back-end Development.
  • Excellent written and verbal communication skills.
  • Ability to interact with people from diverse cultures.

  • Meet with App Partners globally to explain Apaleo's functionality and API usage.
  • Support App Partners throughout their journey with Apaleo, helping to solve problems and optimize implementations.
  • Certify apps for listing in the Apaleo Store to ensure quality.
  • Collaborate with product, marketing, business development, and customer success teams on technical requirements and opportunities.

Business DevelopmentCommunication SkillsCollaboration

Posted 22 days ago
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