Unifize

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📍 United States

🔍 Life sciences, manufacturing, medical devices, automotive, aerospace

  • Experience working at a software company with configuration or no code builders.
  • Experience in manufacturing, life science, medical devices, automotive, or aerospace environments, particularly in operations, R&D, or quality.
  • At least two years of experience in Implementation, Sales Engineering, Customer Success, Support, or Integrations-focused Solution consulting.
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • Proficiency in spoken and written Spanish is a plus.
  • Organized and able to execute complex plans during the implementation cycle.
  • Team-oriented and comfortable working collaboratively.
  • Strong verbal/written communication and presentation skills.

  • Manage the implementation of each purchased module through configuration, preparation, and onboarding.
  • Provide technical support and training sessions to ensure effective product utilization.
  • Demo best practices and use-cases for various functionalities.
  • Tweak or configure customer accounts to address specific pain points.
  • Create and manage automation and PDF tasks using team resources.
  • Collaborate with engineering to create and resolve bugs.
  • Gather customer feedback to inform product improvements.
  • Monitor success metrics and proactively address issues.
  • Conduct product demonstrations showcasing solutions.

GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationCompliance

Posted 2024-11-07
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📍 India

💸 Rs 8-12 LPA

🔍 B2B SaaS, medical device, pharmaceutical, nutritional supplement, cosmetics

  • Experience working at a software company where you’ve used configuration (or no code builders) to develop solutions for customers.
  • Experience working in manufacturing, life science, Medical devices, Automotive, Aerospace or similar environments, especially in operations, R&D, or quality.
  • At least two years of Implementation, Sales Engineering, Customer Success, Support, or Integrations-focused Solution consulting experience.
  • Bachelor's degree in Computer Science, Engineering, or a related field or experience to offset.
  • Organised, with an ability to develop and execute complex plans throughout the implementation cycle of the client relationship.
  • Team-oriented (we before me), collaborative, and comfortable working cross-functionally.
  • Convincing and personable, strong verbal/written communication and presentation skills.

  • Configure Unifize application for customer requirements.
  • Build PDF templates as per the customer's requirement.
  • Troubleshoot non-technical issues raised by the team.
  • Report defects and follow up with the development team on progress.
  • Implement solutions for customers by configuring the application.
  • Answer customers’ support questions on the app and make configurational changes to processes as required.
  • Undertake ad-hoc tasks or projects as required.
  • Stay updated with product features and new releases.

Project ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-17
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