Apply📍 US
🧭 Full-Time
💸 55000 - 70000 USD per year
🔍 Marketing and technology for real estate
- Previous experience managing an assigned book of business in customer service, coaching, training, sales, or account management roles within a real estate environment.
- Ability to provide specific examples of recommendations leading to upsell and cross-sell opportunities.
- Experience working in fast-paced, dynamic environments.
- Proactive and goal-oriented mindset.
- Strong work ethic and consistent work habits.
- Technical and organizational skills.
- Ability to multitask and meet deadlines.
- Strong written and verbal communication skills and attention to detail.
- Positive demeanor and trustworthy character.
- Initiative to see projects through to completion.
- Understanding of real estate and related systems.
- Undergraduate degree preferred.
- Manage client relationships within an assigned book of business.
- Identify and capitalize on upsell and cross-sell opportunities through strategic recommendations.
- Communicate with clients via phone and email to provide high-level customer support.
- Develop strong client relationships to enhance retention.
- Address escalated issues and troubleshoot problems.
- Follow up with clients to ensure satisfaction.
- Collaborate with product support to resolve issues.
- Proactively evaluate client health and schedule check-in calls.
- Complete special projects and gain expertise in the product.
- Collaborate with various teams on special projects.
Coaching
Posted 2024-11-07
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