Apogee, A Boldyn Networks Company

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🔥 Security Analyst

Posted 2024-11-20

📍 United States

🧭 Full-Time

💸 110000 - 145000 USD per year

🔍 IT services, higher education

Experience in threat monitoring and response.
Ability to collaborate with NOC and other teams.
Leadership skills for incident response and mitigation.
Experience in risk assessment and recommending strategies.
Knowledge of security tool management.

Monitor the environment for security breaches.
Collaborate with the NOC and other teams to respond to detected threats and vulnerabilities.
Act as the point person for security incidents.
Provide leadership in investigations, response, and mitigation of threats.
Perform risk assessments on client networks and systems.
Recommend effective mitigation strategies.
Manage and maintain security infrastructure, including firewalls, IDS/IPS, and endpoint protection.

Posted 2024-11-20

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🔥 Network Engineer

Posted 2024-11-19

📍 United States

🧭 Full-Time

💸 75000 - 150000 USD per year

🔍 IT services

Solid background in supporting large Campus/Enterprise networks.
Customer service mindset.
Ability to support diverse customers, including non-technical users.
Technical aptitude to apply knowledge to both simple and complex issues.
Commitment to self-improvement and continuous development.
Strong communication skills for team collaboration.

Resolve simple to complex network outages and service interruptions with little supervision.
Provide timely and accurate ticket updates to appropriate stakeholders.
Provide end to end network documentation.
Follow MAC procedures and other department SOPs.
Liaison between engineering group and client staff – both technical and non-technical personnel.
Develop and apply testing and troubleshooting plans.
Manage and test ILEC/CLEC circuit cut-over and upgrades.
May require performing onsite surveys for both wired and wireless access.
Physical installation of core network components (racking and stacking), configure, turn-up and testing.
Work in a group/team setting.

CiscoCommunication SkillsCollaborationProblem SolvingCustomer serviceLinuxAttention to detailWritten communicationDocumentation

Posted 2024-11-19

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🔥 NOC Engineer (Overnight)

Posted 2024-11-15

📍 Central or Eastern Time Zones

🧭 Full-Time

💸 55000 - 75000 USD per year

🔍 IT services, Higher Education

Understanding of the NOC's escalation, incident management, and change management processes and procedures.
Knowledge of large enterprise and campus LANs, Wi-Fi/WLANs.
TCP/IP, IP addressing, telnet, SSH experience.
Experience supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF).
Experience supporting Radius, DHCP, and DNS servers.
Experience with Large Scale NAT or Carrier Grade NAT appliances and Load Balancers.
Strong customer-facing skills and business etiquette.
Effective communication skills.
Ability to work independently and maintain fast-paced milestones and deliverables.
Bachelor's degree in engineering, IT, or commensurate experience.
CCNA Certification or better.
A Wireless Certification (CWNA/CWNP, Cisco, or Aruba).

Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions.
Use established policies and procedures to provide timely and accurate ticket updates.
Use network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues.
Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operating systems.
Provide end-to-end network documentation.
Participate in an on-call rotation with other NOC engineers.
Liaison between engineering group and client staff – both technical and non-technical personnel.
Work in a group/team setting.

CiscoCommunication SkillsCollaborationProblem SolvingLinuxWritten communicationDocumentation

Posted 2024-11-15

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🔥 Security Analyst

Posted 2024-11-14

📍 United States

🧭 Full-Time

💸 110000 - 145000 USD per year

🔍 IT services focused on higher education

Strong knowledge of security frameworks and standards such as OWASP and CIS.
Hands-on experience in a Managed Service Provider (MSP) environment.
Experience with firewalls, IDS/IPS, and endpoint protection.
Proven track record of leading incident response in partnership with NOC teams.

Monitor our environment for security breaches.
Collaborate with the NOC and other teams to respond to detected threats and vulnerabilities.
Act as the point person for security incidents in our MSP environment.
Provide leadership in investigations, response, and mitigation of threats.
Perform risk assessments on client networks and recommend mitigation strategies.
Promote security awareness culture among NOC and other teams.
Manage and maintain security infrastructure including firewalls, IDS/IPS, and endpoint protection.

LeadershipCybersecurity

Posted 2024-11-14

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🔥 System Administrator

Posted 2024-10-22

📍 California, Georgia, Texas

💸 79000 - 105000 USD per year

🔍 IT services focusing on higher education

Proven experience as a System Administrator or in a similar role.
Strong knowledge of Active Directory.
Experience with virtualization technologies like Hyper-V and VMware.
Proficiency in scripting languages such as PowerShell or Python.
Experience with Windows and Linux server administration.
Familiarity with database administration.
Experience managing Microsoft 365 environments and Microsoft Entra.
Beneficial experience with Docker containers and cloud infrastructure (AWS, Azure, OCI).
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.

Maintain and troubleshoot Active Directory environments.
Manage and support virtualization platforms such as Hyper-V and VMware.
Develop and maintain scripts using PowerShell or Python for automation.
Administer and support both Windows and Linux servers.
Manage and maintain databases for performance, availability, and security.
Oversee Microsoft 365 environments and Microsoft Entra.
Administer Docker containers and provide higher education IT support.
Utilize ConnectWise Automate for system monitoring and management.
Manage cloud infrastructure with providers like AWS, Azure, and OCI.

PythonMicrosoft Active DirectoryMicrosoft Azure*NixAmazon Web ServicesAzureCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-22

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🔥 Banner Analyst

Posted 2024-10-20

📍 Irvine, California, United States; Austin, Texas, United States; Atlanta, Georgia, United States

💸 68000 - 89000 USD per year

🔍 IT services focused on higher education

Bachelor’s degree in Information Technology, Computer Science, or a related field.
Proven experience supporting a college or university using the Banner ERP system.
In-depth knowledge of Banner modules: Student, Faculty, HR, Payroll, Finance, and Financial Aid.
Strong skills in business process analysis and troubleshooting.
Proficiency in SQL scripting and report writing.
Excellent technical writing skills.
Highly organized and detail-oriented.
Strong customer service skills and ability to work collaboratively.
Ability to manage multiple tasks and projects simultaneously.

Provide technical support for Banner ERP modules focusing on troubleshooting and performance improvements; maintain 90% uptime and timely resolution of support requests.
Assist in analyzing and documenting business processes to increase efficiency by 10%.
Resolve 75% of technical issues independently, adhering to SLAs.
Develop and maintain SQL scripts for reporting, ensuring timely and accurate task completion.
Write and update technical documentation, achieving 90% compliance with standards.
Collaborate with departments to address needs, targeting an 85% user satisfaction rate.
Support data integrity checks and audit compliance.
Conduct training to reduce support tickets from trained users by 15% within 6 months.

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Posted 2024-10-20

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🔥 ServiceNow Developer & DevOps Engineer

Posted 2024-10-20

📍 United States

🧭 Full-Time

💸 90000 - 130000 USD per year

🔍 IT services focused on higher education

4+ years of hands-on experience in ServiceNow development.
3+ years of experience in DevOps engineering, including cloud platforms (AWS, Azure, GCP).
Strong knowledge of ServiceNow modules (ITSM, ITOM, ITBM, CMDB), scripting languages such as JavaScript and Python.
Proven experience with CI/CD tools (Jenkins, GitLab CI), and automation frameworks (Ansible, Terraform, Puppet).
Excellent communication and collaboration skills.
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required.

Design, develop, and implement customized ServiceNow applications, including ITSM, ITOM, and custom workflows.
Automate processes using Business Rules, Client Scripts, and configure Service Catalog and portals.
Integrate ServiceNow with third-party systems via REST/SOAP APIs.
Implement and manage CI/CD pipelines for application deployments.
Automate infrastructure provisioning using tools like Ansible and Terraform.
Set up and maintain containerization platforms like Docker and Kubernetes.
Monitor infrastructure performance and provide operational support.

AWSDockerPythonAgileBashGCPJavascriptJenkinsKubernetesJavaScriptAzureGrafanaPrometheusRelease ManagementCollaborationCI/CDAgile methodologies

Posted 2024-10-20

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Apogee, A Boldyn Networks Company

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