Civica UK Ltd

Civica UK Ltd is a global leader in public sector software, leveraging 30 years of experience to enhance public services worldwide. With a workforce of around 5,000 employees, the company operates across multiple countries including the UK, Ireland, Australia, and Canada. Civica is known for its strong organizational culture, having earned the Investors in People β€˜Gold’ standard in the UK.

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πŸ“ United Kingdom

πŸ” Health SaaS

  • Experience of selling SaaS into public sector verticals.
  • Must maximize customer value by understanding customers and fostering partnerships.
  • Take full ownership of achieving personal/team targets and be planned and agile.
  • Act with integrity, being fair, honest, and taking responsibility.
  • Challenge customer thinking using deep market insight.
  • Inspire and coach the team to exceed high standards.
  • Be driven to win, showing resilience and a positive attitude.
  • Constantly seek and act on feedback for personal improvement.

  • Generate new business sales opportunities.
  • Define and execute new business sales campaigns.
  • Produce written proposals of a high standard that make a compelling case for the prospective client to procure Civica’s solution.
  • Integrate personal sales efforts with organized marketing activities, such as product launches, targeted campaigns, and exhibitions.
  • Manage pipeline to ensure incremental gross margin targets are met consistently month-on-month.
  • Maximize opportunities for revenue recognition through well-balanced payment profiles for contracted business.
  • Contribute to the evolution of the Product Roadmap by identifying customer requirements for the development of profitable products and services.

LeadershipBusiness DevelopmentCross-functional Team LeadershipBusiness developmentCommunication SkillsCollaborationCoaching

Posted 2024-10-15
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πŸ“ United Kingdom

  • Proven experience as a Salesforce Functional Lead with at least five years hands-on Salesforce implementation experience.
  • Deep understanding of Salesforce Sales, Service, and Experience Cloud functionalities and best practices.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills to effectively interact with both technical and non-technical stakeholders.
  • Ability to lead and mentor team members.
  • Experience in Agile methodologies is preferred.
  • Salesforce certifications (e.g., Salesforce Certified Sales Cloud Consultant, Service Cloud Consultant, and Experience Cloud Consultant) are a plus.
  • Experience with Salesforce configuration tools and APIs.
  • Knowledge of Salesforce AppExchange applications.
  • Understanding of integration with other systems.
  • CPQ experience beneficial.

  • Facilitate and lead functional workshops with business users to elicit, document, and refine business requirements.
  • Collaborate with stakeholders to understand their business processes and identify opportunities for Salesforce optimisation.
  • Create detailed functional specifications and user stories.
  • Design and configure Salesforce Sales, Service, and Experience Cloud applications to meet business requirements, leveraging out-of-the-box functionalities.
  • Customise Salesforce objects, fields, page layouts, workflows, and validation rules to align with business processes.
  • Implement data management strategies, including data import, export, and cleansing.
  • Analyse business requirements and translate them into effective Salesforce solutions.
  • Develop and document detailed design specifications, including process flows and data mapping.
  • Provide recommendations for Salesforce best practices and configuration standards.
  • Collaborate with project managers and technical teams to ensure successful project delivery.
  • Manage project timelines, deliverables, and resources.
  • Provide status updates to stakeholders and project teams.
  • Line manage technical resources and work in a global matrix structure.
  • Develop user training materials and conduct training sessions to enhance user adoption.
  • Provide ongoing support and troubleshooting for Salesforce users.
  • Continuously identify opportunities to improve Salesforce processes and user experience.
  • Recommend and implement enhancements to optimise Salesforce utilisation.

LeadershipProject ManagementAgileBusiness AnalysisPeople ManagementSalesforceSCRUMCommunication SkillsAnalytical SkillsCollaborationAgile methodologies

Posted 2024-10-15
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πŸ“ India

πŸ” Software Development

  • 2+ years of experience in data analysis, preferably in marketing or similar fields.
  • Advanced skills in Excel and proficiency in programming languages like Python for data analysis.
  • Experience with Power BI; Microsoft Power BI certification preferred.
  • Strong analytical skills with attention to detail and commitment to data accuracy.
  • Bachelor's or Master's degree in Mathematics, Statistics, Economics, Engineering, or equivalent.

  • Conduct advanced data analysis using Excel and Python to derive insights.
  • Analyze large data sets through extraction, cleaning, analysis, and modeling.
  • Create data visualizations in Power BI to present marketing performance.
  • Track and develop KPIs to measure marketing success.
  • Communicate findings effectively to stakeholders.

PythonData AnalysisMicrosoft Power BIData analysisPandasCommunication SkillsAnalytical Skills

Posted 2024-10-12
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