Sales Operations Manager

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Requirements:

• Bachelor’s degree in Business, Sales, or a related field.
• Proven experience in sales operations, preferably in the SaaS industry.
• Strong analytical and data-driven decision-making skills.
• Expertise in sales technology and CRM systems, with HubSpot experience required.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Detail-oriented, with a focus on process improvement and optimization.

Responsibilities:

• Assess and improve the efficiency of the entire sales cycle, from lead generation to deal closure.
• Develop and implement standardized sales processes, workflows, and best practices.
• Continuously analyze and optimize the sales pipeline to increase conversion rates.
• Maintain and develop sales data analytics and reporting systems.
• Generate regular sales performance reports, forecasts, and insights.
• Provide actionable recommendations based on data analysis to enhance sales strategies.
• Oversee the selection and implementation of sales technology and tools, including CRM and sales enablement platforms.
• Ensure the sales team is effectively trained and utilizing these tools to maximize productivity.
• Work closely with sales representatives to maintain data integrity and accuracy.
• Collaborate with finance and sales leadership to create accurate sales forecasts and budgets.
• Monitor sales performance against targets and adjust as needed to ensure success.
• Lead sales training and onboarding programs to improve team skills and product knowledge.
• Collaborate with marketing, product development, and customer success teams to align strategies and improve customer experiences.
• Serve as a liaison between the sales team and other departments, communicating needs and feedback.
• Document and maintain sales processes and procedures for reference and training purposes.
• Ensure consistency and adherence to established sales protocols.