Senior Deal Desk Specialist (EMEA)

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Requirements:

• Bachelor's degree in Business Administration, Finance, or related field (MBA preferred).
• 3+ years of experience in deal desk, sales operations, or finance roles within a high-growth SaaS company.
• Legal and channel interaction or background is a plus!
• Deep understanding of SaaS pricing models, contract negotiation principles, and revenue recognition standards especially in the EMEA and APAC Region.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.
• Proven track record of driving results in a fast-paced, dynamic environment.
• Proficiency in Salesforce, CPQ tools, and Microsoft Excel.

Responsibilities:

• Review and evaluate deals with the sales team for accuracy, compliance, and policy alignment.
• Analyze and structure complex deals, offering insights on pricing, terms, and contractual agreements.
• Act as a trusted advisor for Sales, Legal, and Business Segment teams, guiding them through complex commercial problems and deal strategies.
• Educate Sales teams on process changes, policies, and best practices to enhance sales performance.
• Participate in cross-functional projects as Deal Desk representative to support selling activities, product releases, and process improvements.
• Ensure governance for adherence to Rules of Engagement and Commercial Policy.
• Serve as an expert on end-to-end processes across Quote to Cash, expediting issue resolution.
• Mentor and coach team members, aiding in onboarding and day-to-day training.
• Take ownership of issues hindering deal closures and drive resolution across back-office teams.
• Demonstrate commitment to excellence in supporting the sales cycle and clients.
• Adapt to evolving business processes and standards.
• Foster a high-performing team environment and promote inclusivity.
• Lead the evolution of deal-making insights across commercial products and services.
• Enhance Deal Desk capabilities to win deals with agility.
• Drive improvements in pricing, licensing, empowerment, and processes.
• Provide expert guidance on offerings, pricing strategy, and operational considerations.
• Collaborate closely with leadership and cross-functional teams to drive desired outcomes and strategic initiatives.