Majors Solution Consultant

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Requirements:

• Education - Bachelors or Equivalent Experience Preferred.
• Years of experience - 15 Years Preferred.
• Extensive on-site and web-based Executive presentation experience and skills.
• Outstanding verbal, written and presentation skills with the ability to foster effective customer relationships.
• Proven record of successful solution selling, demonstrations and presentations to close deals.
• Technical aptitude and a high degree of self-motivation to learn new technologies, including building live presentation environments and proof of concepts for prospects and customers.
• Enterprise architecture design.
• Contact Center industry experience.
• Preferred Experience: CRM, IVR, IP Telephony (basic networking knowledge assumed), WFO.

Responsibilities:

• Viewed as a Contact Center SME internally and externally to the Solutions Consulting organization.
• Strong ability to deliver compelling presentations to large groups remotely and in person.
• Experience managing complex issues to resolution by building consensus across a variety of internal and external stakeholders.
• Demonstrable experience selling to deals over $3M ACV.
• Act as liaison between Solution Consulting and Product Management to help guide the Five9 Product Strategy.
• Collaborate with Sales Directors to create deal specific solution 'visions' and appropriate talk tracks.
• Collaborate with internal teams to design processes and methodologies that support selling to and growth in the Fortune 500 market.
• Review and analyze current Five9 and ISV solutions and their ability to support Strategic Sales objectives.
• Identify and propose specific strategies, initiatives, and remedies necessary to align Five9 technology with Strategic Sales objectives.
• Ability to qualify complex projects and understand the details of complex projects.
• Experience negotiating, persuading, and driving issues to resolution.