Talent Pool - Account Manager Dubai

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Requirements:

• Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• Minimum 2-3 years of experience in a client facing role.
• High attention to detail and excellent organizational skills.
• Experience with CRM software and project management tools.
• Proven ability to juggle multiple client accounts and time-sensitive projects.
• Excellent listening, collaboration, and cross-cultural patience and understanding.
• Go-getter attitude with strong problem solving skills and a curiosity to learn.
• Ability to work independently without constant supervision; prior remote working experience is a plus.
• Strong verbal and written communication skills.
• Fluency in Arabic and English is a must.
• Fluency in Mandarin Chinese is a plus.

Responsibilities:

• Develop trusted advisor relationships with clients.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Responsible for the onboarding and offboarding of clients and its employees.
• Clearly communicate/update the progress of monthly/quarterly initiatives to leadership.
• Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing.
• Accurately crosscheck and confirm payroll and reimbursements of clients’ employees.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.