Bachelor’s Degree in Computer Science or other STEM related fields, and/or equivalent professional experience and demonstration of consistent career growth.
Experience with Linux (or any UNIX OS) System Administration, Networking, Storage, Compute and Virtualization.
Strong familiarity of cloud concepts, platforms, distributed systems, and networking.
Experience in participating and leading incident bridges.
Customer obsession, passion for delighting customers.
Experience in cloud technical support, operations, NOC or similar is preferred, but not required.
Demonstrable ability to quickly learn new technical domains and then train others.
Responsibilities:
You will be working in Advanced Operations (AO) on the Site Reliability Development/Engineering (SRD/SRE) team for US Gov Operations with shared full stack ownership of a collection of services and/or technology areas.
Responsible for the design and delivery of the critically important stack, with focus on security, resiliency, scale, and performance.
Authority for end-to-end performance and operability.
Partner with development teams and Point Operations (PO) in defining and implementing improvements in service architecture.
Demonstrate clear understanding of automation and orchestration principles.
Act as ultimate point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs).