Senior Solutions Architect (Remote, Brazil)

Posted 6 months agoViewed

💎 Seniority level: Senior, 5+ years

📍 Location: Brazil, Brazil

💸 Salary: 487000 - 584000 BRL per year

🔍 Industry: Software and observability

🏢 Company: Grafana Labs👥 501-1000💰 $240,000,000 Series D almost 3 years agoSoftware Development

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: AWSProject ManagementGCPJavascriptKubernetes*NixTypeScriptAzureGoGrafanaPrometheusCommunication SkillsSoftware Engineering

5+ years of experience on deployment teams with project management techniques.
Direct experience with observability (o11y).
Best practices for using and deploying o11y stacks, preferably with Grafana products.
Proven track record of successful delivery of customer projects.
Excellent communication skills for interaction with customers and internal teams.
Experience with Kubernetes, AWS, GCP, Azure, and systems architecture.

Provide specialized business and technical consultation to customers.
Manage the life-cycle of customer onboarding and adoption of Grafana.
Deliver packaged training and specialized consulting for high-priority customers.
Monitor support requests, identify recurring issues, and act as the voice of the customer.
Engage with customers to ensure value from commercial products and OSS projects.