Customer Care Representative

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Requirements:

• Strong communication skills
• Active listening and multitasking abilities
• Experience with CRM tools preferred
• Residential real estate sales experience preferred
• Associates degree preferred

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Build customer relationships and provide solutions
• Maintain accurate records of customer interactions
• Attend calibration meetings for process improvement
• Escalate unaddressed needs for continuous improvement