Sr. Salesforce Developer - Service Cloud - Philippines

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Requirements:

• 5+ years experience developing specifically for Salesforce or 7+ years experience for other platforms.
• Demonstrated mastery in relational databases and software development lifecycle.
• Mastery of languages like Java, Javascript, C++, C#, CSS, HTML.
• Good problem-solving/troubleshooting skills.
• Ability to communicate technical requirements in business language.

Responsibilities:

• Manage cases and tasks assigned on a daily basis.
• Work on and resolve cases within specified SLAs.
• Handle administrative and development functions such as user maintenance and data management.
• Act as liaison between users, vendors, and development teams.
• Collaborate to define and document development requirements.
• Provide status reports to project lead.
• Provide end user support and handle configuration changes.