ApplyQA Lead - Care and Utilization Management
Posted 8 months agoViewed
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💎 Seniority level: Lead, Minimum of 10 years of experience in quality assurance, with at least 5 years in a leadership/consulting role.
🔍 Industry: Healthcare
🗣️ Languages: English
⏳ Experience: Minimum of 10 years of experience in quality assurance, with at least 5 years in a leadership/consulting role.
🪄 Skills: LeadershipProject ManagementQAJiraStrategySeleniumCollaborationQuality Assurance
Requirements:
- Bachelor’s degree in computer science, Information Technology, Healthcare Management, or related field; Master’s preferred.
- Minimum of 10 years of experience in quality assurance, including 5 years in a leadership role.
- Strong understanding of care and utilization management processes in healthcare organizations, especially Medicare/Medicaid.
- Experience with UM/Pop Health platforms like JIVA, GuidingCare, AssureCare, CCA.
- Proficiency in designing UAT strategies and using QA tools such as Selenium, JIRA, Client Quality Center.
- Certification in quality assurance or project management is a plus.
Responsibilities:
- Develop and implement a comprehensive QA strategy aligned with departmental goals.
- Lead planning, coordination, and execution of UAT activities.
- Establish QA processes for technology solutions in care management.
- Provide leadership to QA analysts, ensuring adherence to best practices.
- Monitor QA performance metrics and implement process improvements.
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