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Solutions Engineer, Contact Centre (French or Italian Speaker)

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Requirements:

3-5 years of experience in the contact center and telecom space, at least 5 years in a technical pre-sales role in the enterprise space or commensurate experience, deep understanding of building with rest apis, solid understanding of voice protocols and sip implementations, hands-on experience with web and backend development, high-energy and creative problem solver, excellent communicator and presenter, strong knowledge of public cloud platforms, knowledge of french or italian language

Responsibilities:

Delivering technical win and product fit to customers across emea, building and presenting powerful demos, supporting key strategic implementations, enabling customers to learn about new products and technologies, building trusted advisor relationships with customers and partners, coaching and mentoring other team members, supporting customer hackathonsApply