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Provider Success Coordinator (Remote)

Posted about 20 hours agoViewed

View full description

🔍 Industry: Healthcare

🏢 Company: Better Health

🗣️ Languages: English

Requirements:
  • You have worked with patients in a healthcare environment
  • You have worked at a DME company or adjacent to medical supplies
  • You have experience in a clinical setting - physician’s office, hospital setting, or similar environment
  • Your schedule is flexible, allowing you to meet the needs of patients whenever they arise
  • You’re a go-getter, who’s known to be a diligent worker who always gets the job done
  • Knowledgeable in Google Suite, Slack, ticketing software, and insurance billing tools
  • Teamwork/collaborative attitude is a must
Responsibilities:
  • Serve as the main point of contact for patients and providers, managing needs and efficiently working on referrals
  • Interact with provider partners to gather feedback and ensure their patients receive the best experience possible.
  • Work with urgency to ensure patients receive their medical supplies promptly and efficiently.
  • Manage complex, cross-functional processes, connecting the dots to resolve issues and deliver results.
  • Use ticketing systems and manual processes to track and follow through on tasks, ensuring nothing falls through the cracks.
  • Bring a five-star level of service to the world of medical supplies, delivering exceptional patient experiences.
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🔥 DME Provider Success Coordinator (Remote)
Posted about 20 hours ago

📍 United States

🧭 Full-Time

💸 20.0 - 22.0 USD per hour

🔍 Healthcare

🏢 Company: Better Health

  • Experience working with patients in a healthcare environment
  • Experience at a DME company or adjacent
  • Experience in a clinical setting
  • Knowledge of Google Suite, Slack, and ticketing software
  • Teamwork and collaborative attitude
  • Manage needs and referrals for patients and providers
  • Gather feedback from provider partners
  • Ensure timely delivery of medical supplies
  • Use ticketing systems to track tasks
  • Deliver exceptional patient experiences

Operations ManagementCustomer service

Posted about 20 hours ago
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