Technical Account Manager, UAE

Posted about 15 hours agoViewed

💎 Seniority level: Manager, 3+ years

📍 Location: United Arab Emirates

🔍 Industry: Security Solutions

🏢 Company: Zscaler

⏳ Experience: 3+ years

🪄 Skills: Cloud ComputingRESTful APIsAccount ManagementCustomer Success

3+ years of experience in a customer-facing role (e.g., Solution Delivery/Engineering, Customer Success Management, Technical Account Management).
2+ years of experience in Cloud Services, Networking, Security Solutions, or related technologies.
Experience in Networking Security, including key technologies in areas such as secure connectivity (e.g., SD-WAN, VPNs), data protection (e.g., DLP, CASB), and web security (e.g., SWG, MPLS).
Experience of working with Enterprise Level Customers.

Providing technical insight and leading practices for implementing and operationalizing Zscaler solutions to solve complex customer problems. This expertise will be applied to solve high impact problems for customers.
Providing customers with technical guidance for new solution capabilities, migrations, integrations, and expansions.
Working directly with customers to develop customized technical strategies to meet their desired business outcomes.
Creating adoption plans and influencing the acceleration of production level consumption across solution areas.