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Work in Greece - Portuguese Speaking Customer Service for Automotive Industry

Posted about 18 hours agoViewed

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💎 Seniority level: Experience in customer service

🔍 Industry: Automotive Industry

🏢 Company: Patrique Mercier Recruitment TR

🗣️ Languages: Portuguese, English

⏳ Experience: Experience in customer service

Requirements:
  • Fluency in Portuguese and English; knowledge of additional languages is a plus.
  • Experience in customer service, ideally within the automotive industry.
  • Strong communication and interpersonal skills, with a focus on customer care.
  • Proficient with CRM systems and standard computer applications.
  • Detail-oriented with excellent organizational skills.
  • Able to work effectively in a team and provide customer support in a dynamic environment.
Responsibilities:
  • Deliver top-tier customer service to Portuguese-speaking clients regarding automotive products and services.
  • Assist customers with inquiries, complaints, and troubleshooting to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with internal teams to provide timely resolutions to customer issues.
  • Stay informed about automotive industry trends and product knowledge to assist customers effectively.
  • Build and maintain positive relationships with clients to foster loyalty and trust.
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