Senior Product Manager - Admin + Onboarding (USA Only - 100% Remote)

Posted about 20 hours agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States

🔍 Industry: Software Development

🏢 Company: Close

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Project ManagementSQLData AnalysisFigmaProduct ManagementUI DesignUser Experience DesignProduct OperationsCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsProduct designCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceAgile methodologiesRESTful APIsWritten communicationJSONSales experienceData visualizationStrategic thinkingCRMData managementCustomer supportCustomer SuccessSaaSA/B testing

Requirements:

Backed by 5+ years of Product Management experience shipping B2B SaaS for SMBs.
Backed by 5+ years experience at software/internet companies in a product, engineering, or customer-facing role.
Passionate about listening to customers and diving deep into their problems and needs.
Detail-oriented, organized, and great at writing.
Opinionated - you have good product vision & design sense.
Comfortable writing specs, drawing wireframes, & rapidly iterating on new feature ideas.
Experienced with metrics/analytics tools.
Growth minded; pushing to ship Product that moves the needle.

Responsibilities:

Turn vague into concrete. Talk with customers to discover & define their needs, understand their problems, and document their use cases.
Write problem statements that clearly define shared needs across customers.
Create detailed product specs from your problem statements through collaboration with Product Design and Engineering.
Project manage the delivery of the feature — get it on the engineering roadmap and ensure it's delivered on time and up to the Product team's standards.
Prepare for launches: work with the Support, Success, and Marketing teams on positioning/collateral, manage beta testers, and go-to-market activities.
Own the data: define adoption/usage/retention metrics, measure success, collect feedback, monitor impact, and share learnings.
Ensure releases have a positive impact on product and company metrics and goals.

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