Renewals Account Manager - Saudi (Remote in Saudi Arabia)

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💎 Seniority level: Proven experience in sales or account management roles

📍 Location: Saudi Arabia

🔍 Industry: Cybersecurity

🏢 Company: Immersive Labs

🗣️ Languages: English

⏳ Experience: Proven experience in sales or account management roles

🪄 Skills: Customer serviceAccount ManagementNegotiation skillsSales experienceSaaS

Requirements:

Proven experience in sales or account management roles
Solid negotiation skills
Excellent communication and interpersonal skills
Experience in providing customer service support

Responsibilities:

Manage a high volume of accounts, ensuring a high rate of contract renewals
Extend and upgrade current client contracts
Identify upsell opportunities within existing customer projects
Respond to customer inquiries and provide excellent customer service
Provide solutions to improve customer business needs
Partner with Client Services, Sales, and Operational teams