Slovak Speaking Transport Solutions Support - Athens (Remote in Greece)

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Requirements:

• Fluency in Slovak and English
• Prior experience in customer service is a plus
• Strong communication skills
• Analytical and problem-solving skills
• Proficient in CRM systems and office software
• Ability to work independently in a remote environment

Responsibilities:

• Deliver support to Slovak-speaking customers through various channels
• Guide customers in using transport services
• Analyze customer feedback for service improvements
• Collaborate with teams to resolve customer issues
• Maintain interaction records for quality assurance
• Stay informed about service changes and industry trends