Senior ServiceNow Engagement Manager

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💎 Seniority level: Senior, 6+ years

📍 Location: United States

🔍 Industry: IT Project Management

🏢 Company: Servos👥 10-50

🗣️ Languages: English

⏳ Experience: 6+ years

🪄 Skills: Project ManagementSoftware DevelopmentSQLAgileSCRUMProject CoordinationCross-functional Team LeadershipCommunication SkillsCI/CDProblem SolvingRESTful APIsRisk ManagementStakeholder managementChange Management

Requirements:

6+ years of experience with IT project management
Ability to effectively communicate at senior levels
Experience in the full software development or implementation life cycle
Ability to manage multiple projects and solve problems
Demonstrated understanding of technical support during all phases of Agile project delivery
ServiceNow experience preferred
BA or BS degree required

Responsibilities:

Driving product specifications
Creating and executing against the project plan
Proactively mitigating risks
Managing the software development life cycle from inception to production launch and post production support
Providing oversight, operational management and project management support for software development and operation and maintenance support on the ServiceNow platform
Planning, organizing, securing and managing resources
Contributing to the growth of the ServiceNow practice

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