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Spanish Customer Care in Greece - Athens or Remote In Greece

Posted 2 days agoViewed

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💎 Seniority level: Experience in customer service or similar roles is an advantage

📍 Location: Greece

🔍 Industry: Customer Service

🏢 Company: Patrique Mercier Recruitment FR

🗣️ Languages: Spanish, English

⏳ Experience: Experience in customer service or similar roles is an advantage

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsFluency in EnglishCRM

Requirements:
  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service or similar roles is an advantage.
  • Excellent communication skills.
  • Ability to multitask and thrive in a dynamic environment.
  • Familiarity with CRM tools and customer service technologies.
  • Attention to detail and strong organizational abilities.
Responsibilities:
  • Deliver exceptional customer service to Spanish-speaking clients via phone, email, and chat.
  • Address and resolve customer inquiries, concerns, and feedback.
  • Utilize effective problem-solving skills to ensure customer satisfaction.
  • Maintain detailed records of customer interactions in the CRM system.
  • Work collaboratively with other teams to meet customer needs.
  • Stay updated on product offerings and company policies.
  • Collect customer feedback for service improvement.
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