Traffic Manager

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Requirements:

• 3 years of relevant experience in: Digital
• 3 years of relevant experience in: Print
• 3 years of relevant experience in: Motion Graphics
• 3 years of relevant experience in: Web Design
• 3 years of relevant experience in: Artwork
• 3 years of relevant experience in: Production
• Excellent organisational and communication skills, including attention to detail and Agile capability
• Comfortable booking and managing resource in studio settings with high-volume, fast-paced work
• The ability to multitask effectively and deal with constant requests and changes
• The understanding of agency and account processes
• Good negotiation and problem-solving skills
• Experience dealing directly with clients
• Encourages others and demonstrates good leadership skills in cross-discipline, multi-level team
• Challenges convention by exploring alternatives
• Possess an entrepreneurial spirit and willing to learn the key skills for running a business

Responsibilities:

• Is responsible for workflow management, process adherence, triaging work, oversight of briefs vs output, project coordination and reporting.
• Builds strong and mutually beneficial relationships will all discipline leads to correctly identify/assign appropriate team member(s) per client brief.
• Responsible for allocating and monitoring on-site resource between business units.
• Working with regional and HQ-based resource team members to provide movement of resources across on-sites/HQs when required
• Knowledge of the contractual core team, assisting predictions of resource requirements & maximum spend that will ensure margin management
• Ownership of skill-set matrix for members of staff in designated area/on-site
• Maintain network of direct/reliable short-term support staff in localised areas
• Identify and resolve any potential resource conflicts and resolving/ or escalate to Business Director prior to a crisis occurring.
• Understanding and ensuring client specific contract terms are adhered to e.g. Banked hours
• Seeks new opportunities for client resource management within the scope of Oliver’s capabilities
• Successfully manages client expectations on the delivery of design, copy and artwork jobs, always upholding the provision of excellent customer service
• Receives new briefs from clients, raises job numbers and ensures the correct AM/ PM and senior creative contact is informed, based on the team structure and brief triage process.