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Client Success Operations Manager

Posted 3 days agoViewed

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πŸ’Ž Seniority level: Manager, 3-5 years

πŸ“ Location: All, PH, U.S.

🏒 Company: OpsArmyπŸ‘₯ 51-100Personal DevelopmentHuman ResourcesBookkeeping and PayrollRecruitingProfessional Services

πŸ—£οΈ Languages: English

⏳ Experience: 3-5 years

πŸͺ„ Skills: LeadershipProject ManagementData AnalysisOperations ManagementCommunication SkillsOrganizational skillsProblem-solving skillsClient relationship managementRelationship managementSales experienceTeam managementStrategic thinkingProcess improvementCRMBudget management

Requirements:
  • 3-5 years of experience in operations, client success, or a similar role.
  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Strong leadership & problem-solving skills
  • Excellent organizational & communication skills
  • Experience with remote work & digital collaboration tools
  • Proven ability to analyze data & drive process improvements
  • Availability to work within U.S. time zones.
Responsibilities:
  • Build, maintain, and strengthen relationships with clients, ensuring their needs are met and exceeded.
  • Identify client needs and develop tailored solutions.
  • Manage admin & sales tasks
  • Build Strong Relationships
  • Lead & Motivate the Team
  • Solve Problems & Manage Crises
  • Track & Report Data
  • Strategize & Research
  • Stay Organized & Manage Schedules
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