Lead Coder

View full description

Requirements:

• Extensive hands-on experience with EPIC systems, including configuration, troubleshooting, and workflow optimization.
• Serve as the primary point of contact for EPIC system troubleshooting and resolution, addressing user-reported issues in a timely and efficient manner.
• Be able to analyze, diagnose, and resolve system errors, workflow inefficiencies, and integration challenges within EPIC.
• High School Diploma or GED required.
• Associate or bachelor’s degree in health information management or any Healthcare Related Field A+
• Coding Certification from the American Health Information Management Association (AHIMA) required. Preferred: RHIA, RHIT, CCS – AHIMA credentials
• Three to Five (3-5) years of coding experience

Responsibilities:

• Report daily coding volumes and identify any potential risks to meeting bill hold deadlines to all stakeholders.
• Monitor coding workflow and identify potential bottlenecks.
• Oversee coding schedules and distribute workload within the work queues to ensure balanced assignments among team members and bill hold goals are met within each service.
• Work with the Revenue Cycle Management Department to resolve billing and patient registration issues, ensuring seamless data flow.
• Partner with the Charge Master Team to add new charge codes to the ED preference lists.
• Collaborate with Physician Groups to process requests for new provider enrollments in EPIC.
• Report and collaborate with client leadership to resolve technical workflow issues, including WQ, EPIC, and 3M.
• Report, open and escalate tickets as needed, track outcomes, and communicate resolutions to the coding team.
• Review and address email requests from client staff related to: Coding and charge corrections, Denials and edits, Hold issues and trauma reviews
• Ensure resolution is communicated effectively to all stakeholders.
• Coordinate access and deactivation requests for client systems as needed.
• Follow up to ensure timely access for new users and deactivate access for those no longer requiring it.
• Provide and communicate access instructions for new users.
• Supervise and delegate coding tasks to a team of medical coders.
• Address coding errors and resolve discrepancies, and process rebills when necessary.
• Facilitate training for coders on coding workflows and/or updates