Technical Program Manager - Infrastructure

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Requirements:

• 8+ years of experience as Infra TPM or related Engineering work, with a strong background in Infrastructure, Cloud Engineering, or SRE.
• Hands-on experience with cloud-native architectures and distributed systems (AWS, GCP, or similar).
• Experience driving large-scale infrastructure initiatives (including encryption and external key management) or migrations of high availability business critical services.
• Ability to navigate ambiguity and establish program management best practices in a fast-moving organization.
• Strong internal and external stakeholder management, and the ability to translate technical challenges into executive-level updates.
• Experience coordinating engineering teams, driving cross-functional programs, and tracking performance bottlenecks to optimize infrastructure SLAs.
• Deep technical knowledge of infrastructure components such as storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven architectures (Kafka).

Responsibilities:

• Lead the execution, coordination, and risk management of Figma’s infrastructure projects, ensuring seamless integration with minimal performance impact.
• Drive key infrastructure initiatives, including reliability, storage, distributed systems, and cloud-native performance improvements.
• Partner closely with engineering, security, compliance, and legal teams to ensure alignment.
• Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering.
• Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies.
• Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies.
• Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability.