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Payment Analyst - suscription business (Remote)

Posted 3 days agoViewed

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💎 Seniority level: Proven experience

🔍 Industry: Subscription business

🏢 Company: leadtech

🗣️ Languages: English

⏳ Experience: Proven experience

Requirements:
  • Bachelors degree in Business, Data Analytics, Computer Science, or a related field.
  • Proven experience in payment processing, data analysis, or a similar role.
  • Strong understanding of subscription models and payment system mechanics.
  • Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, etc.).
  • Familiarity with analytics software such as SQL or Power BI is a plus
  • Ability to identify patterns, trends, and discrepancies in payment data.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Strong communication and collaboration skills.
Responsibilities:
  • Analyze key payment KPIs to identify trends, discrepancies, and improvement opportunities.
  • Monitor and evaluate the final stages of the payment funnel to propose optimizations.
  • Identify patterns in transaction success rates, decline reasons, and fraud attempts.
  • Support subscription-based projects by analyzing payment performance and customer retention.
  • Work closely with product and development teams to enhance payment workflows.
  • Generate reports and dashboards to track payment performance metrics.
  • Collaborate with payment service providers to optimize acceptance rates and reduce failures.
  • Investigate and resolve payment-related discrepancies, chargebacks, and fraud incidents.
  • Stay updated on industry best practices, payment technologies, and regulatory requirements.
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