IT Help Desk Technician

Posted 4 days agoViewed

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💎 Seniority level: Proven MSP experience or similar IT roles

📍 Location: Philippines

💸 Salary: 1000.0 - 1500.0 USD per month

🔍 Industry: IT Support

🏢 Company: Elevate and Delegate

🗣️ Languages: English

⏳ Experience: Proven MSP experience or similar IT roles

🪄 Skills: NetworkingTroubleshooting

Requirements:

Proven MSP experience
Strong IT customer service experience
CompTIA A+, Network+, or equivalent certifications preferred
Hands-on desktop support experience in Microsoft Windows environments
Previous IT Help Desk experience
Basic understanding of networking principles
Exceptional organizational and communication skills

Responsibilities:

Utilize MSP experience to deliver efficient IT solutions
Deliver exceptional customer service and technical support
Provide expert desktop support for Microsoft Windows systems
Respond to technical queries and problems
Possess a foundational understanding of networking concepts
Efficiently manage and prioritize multiple tasks
Maintain clear and effective communication with clients