Apply

Field Service Technician (Appliance Repair) - Chicago, IL (Oak Lawn)

Posted 7 days agoViewed

View full description

💎 Seniority level: Junior, Minimum 1 year

💸 Salary: 55120.0 - 65000.0 USD per year

🔍 Industry: Customer Service

🏢 Company: LG Electronics

⏳ Experience: Minimum 1 year

Requirements:
  • Minimum 1 year experience in a technical role (Field Service preferred)
  • Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products)
  • Experience in the use of tools, and diagnostic test equipment
  • Ability to properly trouble-shoot, diagnose, repair and document product/system issues
  • Valid Driver’s license in good standing
  • Ability to obtain appropriate EPA Certification
  • Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds
Responsibilities:
  • Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance
  • Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG
  • Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances
  • Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
  • Immediately and accurately process paperwork and perform data entry upon completion of each job
  • Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home
  • Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %)
Apply

Related Articles

Posted 6 months ago

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

Posted 6 months ago

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Posted 6 months ago

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

Posted 6 months ago

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.

Posted 6 months ago

The article explores the current statistics for remote work in 2024, covering the percentage of the global workforce working remotely, growth trends, popular industries and job roles, geographic distribution of remote workers, demographic trends, work models comparison, job satisfaction, and productivity insights.