Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Chefs d’équipe à la réussite client/Customer Success Associate (Interne/Internal

Posted 7 days agoViewed

View full description

💎 Seniority level: Junior, 1+ years

📍 Location: Canada

🔍 Industry: Customer Success

🏢 Company: Keywords Studios💰 Post-IPO Equity 8 months ago🫂 Last layoff over 1 year agoAudioVideo GamesDigital MediaContent

🗣️ Languages: English, French

⏳ Experience: 1+ years

🪄 Skills: Data AnalysisTechnical supportCustomer SuccessSaaS

Requirements:
  • 1+ years experience helping SMB customers
  • 2+ years professional work experience
  • Data-driven with strategic recommendation ability
  • Comfortable in dynamic environments
Responsibilities:
  • Build strong executive and business user relationships
  • Conduct quarterly business reviews
  • Support customers with billing, data performance, and product information
  • Educate clients on best practices for SDK configurations
  • Handle customer escalations
  • Respond to inquiries within 24 hours
Apply