Sales Engineer, West Coast

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Requirements:

• 5+ years of experience as a Sales Engineer, preferably in a B2B SaaS or open-source software company.
• Strong technical skills, with experience in software development, databases, networking, and cloud computing.
• Experience demonstrating software solutions to enterprise level clients
• Excellent communication skills, with the ability to communicate complex technical concepts to non-technical audiences.
• Strong desire to be an enthusiastic member of a growing sales team.
• Ability to work independently and as part of a team, with a strong sense of ownership and accountability.
• Proven ability to build relationships with customers and prospects and to understand their business needs and pain points.
• Familiarity with open-source software and the open-source community is a plus.

Responsibilities:

• Partner with the account executives from start to finish to help secure new business
• Develop trusted advisor relationships with customer stakeholders, and executive sponsors
• Engage with prospects to understand their needs and gather requirements
• Help sales to qualify prospects
• Build and present demos and presentations tailored to specific customer needs
• Shape Proof of Concept success criteria
• Educate prospects on implementation and usage of the product and answer any technical questions including product, value analysis, security, and compliance
• Marshall internal cross-functional resources and orchestrate actions to help close deals
• Stay on top of industry trends and competitive analysis
• Gather customer feedback and work closely with product team to enhance product offering by suggesting solutions to meet client needs
• Ensure a smooth transition from pre-sales to post-sales handoff to our Customer Success team