Project Coordinator I (EST)

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Requirements:

• 1+ years of experience in a client-facing role (i.e.,account management, project management, customer support, etc.)
• Down-to-earth self-starter
• Excited by the idea of joining an early-stage and lean startup
• Comfortable with ambiguity
• Candidates must be located in the United States and authorized to work without any Visa sponsorship.

Responsibilities:

• QA & launch recruitment for our researchers submitted projects
• Manage the ongoing recruitment and full lifecycle of our researchers projects
• Handle proactive outreach to researchers regarding their projects
• Cover other team members when they are out of office
• Serve as the product expert, keeping up to date with new product releases and features
• Handle incoming customer communications, providing excellent & timely support and troubleshooting when necessary
• Bring ideas and brainstorms to the forefront related to our team goals