Sr. Revenue Operations Associate (Remote)

View full description

Requirements:

• 4+ years of experience in Revenue Operations, Customer Success Operations, or a related field
• Experience managing a Customer Success Platform
• Familiarity with Salesforce administration and workflows
• Proficiency in using middleware tools like Zapier or similar to automate workflows
• Proficiency in using CRMs/CSPs to build reports and dashboards for commercial teams
• Strong project management skills and ability to collaborate with cross-functional teams
• Experience with Vitally.io
• Salesforce Admin Certificate
• Experience administering compensation plans
• Background in high-growth startups, preferably marketplace or healthtech businesses.
• Proficiency in BI tools (e.g., Tableau, Looker) and SQL

Responsibilities:

• Improving tools like our Customer Success Platform
• Automating repetitive tasks
• Defining better processes
• Fixing or redesigning systems or workflows
• Analyzing data to monitor team performance and identify inefficiencies
• Working closely with the Provider Success team to understand their needs and with RevOps and technical teams to implement solutions