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Policy and Procedure Manager (Member Support)

Posted 8 days agoViewed

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📍 Location: Bulgaria, United Kingdom, Germany, France

🔍 Industry: FinTech

🏢 Company: Careers at Tide

🗣️ Languages: English

🪄 Skills: SQLBusiness AnalysisData AnalysisProject CoordinationFinancial ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelRESTful APIsWritten communicationComplianceExcellent communication skillsProblem-solving skillsMS OfficeRisk ManagementFinancial analysisData modeling

Requirements:
  • In-depth knowledge of financial crime regulations and ability to stay updated with regulatory changes in the UK and EU (Germany, France). Familiarity with 4AMLD-6AMLD
  • Experience in a 1st Line of Defence function, Risk & Compliance, or Internal Audit
  • Pragmatic approach to balancing regulatory requirements with customer service and commercial objectives.
  • Strong communication skills to articulate regulatory risks and trade-offs in processes and procedures.
  • Ability to draft clear, concise, and easy-to-understand policies and procedures.
  • Experience in challenging senior stakeholders and maintaining robustness under challenge.
  • Background in business banking within a BaFin, AMF or CSSF regulated environment, with experience in FinTech being a plus.
  • Enthusiastic about delivering excellent service to members while managing risks effectively.
  • Working knowledge of French or German languages is a great advantage.
Responsibilities:
  • Assist in interpreting financial crime regulations and advising on Tide’s compliance approach for the UK and EU (Germany, France).
  • Contribute to the drafting and maintenance of MS policies and procedures.
  • Review and assess current processes for policy adherence and collaborate on necessary changes.
  • Support the MS Product function to ensure regulatory and policy compliance in new product development for the UK and EU markets.
  • Work closely with the 2nd Line of Defense to agree on policy changes and constructively challenge recommendations.
  • Assist in audits and oversight from banking partners.
  • Collaborate with 2LoD Compliance to implement new regulatory requirements within MS for the UK and EU.
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