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Technical Pre-Sales Solution Engineer

Posted 7 days agoViewed

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💎 Seniority level: Middle, 4+ years

📍 Location: UK

🔍 Industry: Software Development

🏢 Company: NICE👥 5001-10000Fraud DetectionSecurityCloud SecuritySoftware

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: Cloud ComputingCybersecurityREST APICommunication SkillsProblem SolvingCustomer servicePresentation skillsActive listeningSales experienceTechnical supportCRM

Requirements:
  • 4+ years of experience in a Sales Engineering, Solutions Architecture, or Technical Presales role.
  • Deep understanding of infrastructure (data centre, network & end user computing) security / cloud security / certifications / managed security services / security operations centre / compliance & risk management
  • Strong knowledge of cloud technologies (AWS, Azure, Google Cloud), telephony, and contact centre solutions.
  • Excellent problem-solving skills with the ability to design creative and scalable solutions.
  • Strong presentation and communication skills, with experience influencing both technical and business stakeholders.
  • Ability to manage multiple, complex sales opportunities simultaneously.
Responsibilities:
  • Serve as a technical expert, guiding customers through the discovery, requirements gathering, and validation phases of the sales process.
  • Assist the sales team in qualification, pursuit and closing of opportunities.
  • Promote NICE portfolio with associated security technology with the customer, positioning best fit solutions that meet/enhance the clients security strategy and reduce risk.
  • Understand customer IT/Security infrastructure and business requirements.
  • Design and validate technical architectures, ensuring seamless integration of NICE products into customer environments.
  • Provide pre-sales technical infosec support on assigned product to customers and partners.
  • Work with Sales team closely to develop and position solutions for go to market selling and customer proposals.
  • Influence and educate stakeholders, from C-level executives to front-line employees, on the value of NICE solutions.
  • Assist with the execution of successful Proof of Concepts (POCs) and respond to RFIs/RFPs.
  • Work closely with sales, product, and support teams to ensure customer success.
  • Provide feedback and insights to the Product team to drive innovation and feature enhancements.
  • Stay up to date with industry trends, best practices, and emerging technologies to enhance NICE’s competitive positioning.
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  • Deep understanding of infrastructure (data centre, network & end user computing) security / cloud security / certifications / managed security services / security operations centre / compliance & risk management
  • Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences
  • Strong knowledge of cloud technologies (AWS, Azure, Google Cloud), telephony, and contact centre solutions.
  • Excellent problem-solving skills with the ability to design creative and scalable solutions.
  • Strong presentation and communication skills, with experience influencing both technical and business stakeholders.
  • Ability to manage multiple, complex sales opportunities simultaneously.
  • Serve as a technical expert, guiding customers through the discovery, requirements gathering, and validation phases of the sales process.
  • Assist the sales team in qualification, pursuit and closing of opportunities.
  • Promote NICE portfolio with associated security technology with the customer, positioning best fit solutions that meet/enhance the clients security strategy and reduce risk.
  • Understand customer IT/Security infrastructure and business requirements.
  • Design and validate technical architectures, ensuring seamless integration of NICE products into customer environments.
  • Provide pre-sales technical infosec support on assigned product to customers and partners.
  • Work with Sales team closely to develop and position solutions for go to market selling and customer proposals.
  • Influence and educate stakeholders, from C-level executives to front-line employees, on the value of NICE solutions.
  • Assist with the execution of successful Proof of Concepts (POCs) and respond to RFIs/RFPs.
  • Work closely with sales, product, and support teams to ensure customer success.
  • Provide feedback and insights to the Product team to drive innovation and feature enhancements.
  • Stay up to date with industry trends, best practices, and emerging technologies to enhance NICE’s competitive positioning.

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Posted 4 days ago
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