Dispatcher / CSR

Posted 8 days agoViewed

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📍 Location: Philippines, EST, MST

💸 Salary: 9600.0 - 14400.0 USD per year

🔍 Industry: Real Estate Home Maintenance

🏢 Company: WeAssist.io

🗣️ Languages: English

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementMicrosoft Office SuiteExcellent communication skillsMS OfficeTeamworkData entryComputer skills

Requirements:

MS Suite (MS Excel, Word, Powerpoint)
Microsoft Teams
Dispatch Operating Software (Nice-to-have)
Dispatch Scheduling Software (Nice-to-have)

Responsibilities:

Receive and process incoming service requests
Prioritize and assign service tasks to technicians
Continuously monitor job progress and update statuses
Deliver excellent customer service
Keep customers informed on job statuses
Maintain accurate and up-to-date records
Optimize technician schedules

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