Senior Support Engineer ll

Posted 7 days agoViewed

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💎 Seniority level: Senior, 7+ years

📍 Location: United States, Canada

🔍 Industry: Software Development

🏢 Company: EDB👥 501-1000💰 over 5 years agoDatabase Business Intelligence Open Source Big Data Hardware Enterprise Software Software

🗣️ Languages: English

⏳ Experience: 7+ years

🪄 Skills: AWSDockerPostgreSQLAmazon RDSKafkaKubernetesMongoDBMySQLOracleTerraformAnsibleScriptingDebugging

Requirements:

7+ years of significant PostgreSQL experience
Bachelor's degree in Computer Science or equivalent knowledge
Working knowledge of PostgreSQL third-party tools
Outstanding communication skills
Exceptional problem-solving skills

Responsibilities:

Provide in-depth technical troubleshooting for EDB product lines
Collaborate with and mentor junior support engineers
Serve as primary contact for premium customers
Document solutions and procedures
Act as Support Services representation to the Postgres Community