Technical Account Manager-EMEA

Posted 9 days agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: EMEA

💸 Salary: 95000.0 - 115000.0 EUR per year

🔍 Industry: Security

🏢 Company: SpecterOps👥 101-250💰 $8,500,000 Series A over 1 year agoTraining Information Technology Cyber Security Network Security

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: PythonAzureREST APIScriptingCustomer support

Requirements:

3+ years in Help Desk, Customer Support, or Technical Account Management
Basic understanding of scripting languages (PowerShell, Python)
Experience utilizing REST APIs
Experience with penetration testing or Active Directory is a plus

Responsibilities:

Onboard and train new BHE customers
Track support tickets and resolve issues
Maintain regular customer engagement calls
Assist with data integration
Identify churn risk and implement actions
Monitor account health and status
Collaborate with product and engineering teams