Channel Account Manager II - UK

Posted 8 days agoViewed

💎 Seniority level: Manager, 5+ years

📍 Location: UK

💸 Salary: 73800.0 - 123000.0 GBP per year

🔍 Industry: Cyber-security

🏢 Company: Huntress👥 251-500💰 $60,000,000 Series C almost 2 years agoSecurity Information Technology Cyber Security Software

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: CybersecuritySalesforceREST APICommunication SkillsAnalytical SkillsCustomer serviceExcellent communication skillsAccount ManagementTrainingClient relationship managementRelationship managementSales experienceCRMCustomer supportCustomer SuccessSaaS

Requirements:

5+ years of experience in Customer Success, Account Management, or Direct Sales roles, ideally focused on mid-market and below
Strong experience in SaaS, preferably related to the cyber-security industry
Experience with HubSpot, or other similar CRM platforms

Responsibilities:

Work with customers to be a trusted advisor delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
Build and maintain strong relationships with multiple contacts within assigned customer organizations
Contribute to team goals around retention, expansion, and satisfaction
Develop creative ways to engage with customers

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