Technical Customer Success Manager

Posted 8 days agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: United States, Canada

🔍 Industry: Cloud Services, Networking, Security Solutions

🏢 Company: Zscaler

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: NetworkingTroubleshooting

Requirements:

5+ years experience in Cloud Services and Networking Security
Experience in secure connectivity, data protection, and web security
Troubleshooting network and performance issues

Responsibilities:

Collaborate across teams to drive product adoption
Build and nurture relationships with customer stakeholders
Provide technical guidance for product use
Align customer objectives with Zscaler’s solutions
Manage customer escalations and ensure satisfaction