Digital Sales Representative, Social Impact Sales

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Requirements:

• At least 2 years of sales, marketing, and/or operations experience in a technical SaaS/CPaaS space
• An understanding (or interest to understand) the cloud computing/communications business model
• Deep personal interest in the social impact market
• Strong written and verbal communication skills
• Technical solutions selling experience
• High adaptability
• Strong process-orientation
• World-class organization, prioritization, and documentation skills.

Responsibilities:

• Drive lead qualification and nurturing of Twilio.org’s Self-Service and Named Account customers
• Be responsible for net new customer acquisition and driving new revenue while maintaining the highest levels of customer satisfaction.
• Manage entire sales cycles and close new revenue for Twilio.org accounts while managing your assigned account list and addressing issues that may arise
• Work with customers to understand their business and technical requirements.
• Work diligently with cross-functional internal teams
• Be an owner to drive deals forward, knock down obstacles for our customers and internally, and find the best solution for each customer, and recommend process improvements to support the whole team.
• Develop expertise in the social impact and nonprofit market
• Have world-class interpersonal and communication skills to make complex technical and financial details sound simple.
• Ability to balance competing priorities and manage multiple projects/deals at the same time.