770 - Tech Support Agent (L1/2)

Posted 11 days agoViewed

View full description

💎 Seniority level: Junior, 1+ years

📍 Location: Latin America

💸 Salary: 15600.0 - 19200.0 USD per month

🔍 Industry: Tech Support

🏢 Company: GoFasti👥 10-50

🗣️ Languages: English

⏳ Experience: 1+ years

🪄 Skills: TroubleshootingClient relationship managementTechnical support

Requirements:

1+ years of experience in tech support
Strong problem-solving skills
Basic troubleshooting experience with security systems
Excellent communication skills in English
Highly organized and detail-oriented

Responsibilities:

Provide technical support via phone and email
Learn and understand multiple software applications
Track and document client interactions
Attend virtual meetings
Handle inbound support requests